Daily Online Shopping Experiences
When it comes to video games, there are surprisingly few sources online to hunt down the best deals. With Amazon and GameStop at the top, it is hard to compete. But Glyde easily bests both of them by having both amazingly low prices and simple one-click shopping method (once you’re logged into your account). With a very supportive customer service team to round it out, it is a great place to easily buy and sell your new or used video games.
Whether you’re hunting for the newest release or trying to locate an older game, Glyde is your portal for them all. Sort of like how Amazon works, Glyde does not sell the games themselves, but acts as a middleman between buyers and sellers. Once an account is made with a simple email registration, you can sell or buy games with incredible ease. Once logged in, you can store your card’s info for the one-click buy method (literally, click the “Buy” button once). To sell games, enter your game’s name in the search and define your game’s condition then set the price. The price setter is quite handy because it lets you know whether your price is above or below the current market rate, and also tells you the exact proceeds you will receive from the sale (they keep a small transaction fee based on your price and mailing fee for the envelope they send you). Once someone buys your game, Glyde will send you a pre-stamped envelope into which you just drop your game, seal it, then send it off. This pre-stamped envelope is a huge convenience, as it is processed through regular mail and not UPS or FedEx, which means that as the seller you spend zero time packaging and shipping. Compared to Amazon or Ebay, I’ve found that my purchases arrived significantly faster because of this convenience given to sellers.
When a product is selected, you see all of the different condition and price options, with the shipping listed right below. The total will calculate automatically with the selected condition and price. As they do not charge tax or any other fees, the total you see on the item is exactly what you end up paying. It’s always nice to know beforehand what the final total is.
Because Glyde is a middleman, one may raise concerns that they don’t know their seller, and thus they worry about the game’s quality. To prevent bad sales, Glyde has an approval system where you have 48 hours from the date of arrival to play your game and either accept or reject it. If you decide to reject the game, you only pay half of the return shipping, the seller pays the rest. Everything else is fully refunded. Just like for the sellers, Glyde will send you a pre-stamped envelope to return the item to the seller. If a seller gets repeated returns, the seller will no longer be allowed to sell through Glyde. Glyde’s focus is customer satisfaction. Honestly, I’ve shopped here with minimal worries. Out of the countless games I’ve purchased, I’ve only dealt with a seller mistake once (missing disc).
If you find yourself a victim of mad clicking, you can cancel your order immediately with the “Cancel” button, or contact their customer service before the item is shipped. Some sellers will also have pre-ordering available for upcoming games, where you can cancel up to 14 days before the game’s release. As a seller, you don’t have to worry about a listing fee. They only charge a small percentage of the price for processing and an incredibly small mailing fee (thanks to their use of USPS). This lack of fees helps keep the prices far lower than competition, even though they can clearly see what the market value for the game is. The seller makes more money even though the buyer pays less. Win win.
Currently their selection of games goes as far back as the previous generation, that is PS2, Xbox, and GameCube. They also list games for the portable consoles PSP and DS/3DS. I’d love to see them expand their coverage to older generation and rarer consoles such as the Neo Geo, even NES games are hard to find these days without a ridiculous markup. Maybe once they have a big enough consumer base.
Since the launch, they have relatively recently expanded their selection beyond video games, and now sell books, DVD’s, and small electronics like iPhones and iPads. I can see this site potentially becoming huge in the future. By keeping their simple and upfront policies, they can be better than Amazon. Of course, larger userbases are exponentially more difficult to manage, and you can never keep everyone happy, but they so far have a great thing going.